Introducing the New Samsung Shop App in Southeast Asia and Oceania: Delivering Greater Value to Customers Wherever They Are

PRESS RELEASE

 

Samsung elevates online shopping for users in the Philippines with a personalized experience with App-exclusive deals

Samsung Electronics Philippines Co. – Samsung Electronics announced the availability of the new Samsung Shop App across select markets in the Southeast Asia and Oceania region, as part of its strategy to elevate and simplify the online shopping journey for Samsung users and fans.

The Southeast Asia and Oceania region continues to see a significant volume of purchases for electronic products made online. According to a study conducted by Samsung in August 2023, 42.6% of respondents in the region bought electronic devices or home appliances online in the past three months. As such, e-commerce remains an important channel for Samsung to expand its reach and growth to customers that are doing more of their shopping online. 

After its launch last year in Australia, Indonesia, Thailand, Vietnam, the Samsung Shop App is now available in the Philippines; with plans to launch in more markets across Southeast Asia and Oceania. With the Samsung Shop App, users are provided with exclusive access to offers available only on the app. At the same time, the app is also able to personalize offers made available to users depending on their interests, while ensuring they can stay on top of the latest deals of Samsung products via timely notifications in the app. 

For users making purchases through the Samsung Shop App, flexible payment options such as easy installment payments simplify the purchase process. Users can also easily view delivery details and do real-time tracking for orders made. As a feature benefit, users also have Official Samsung Warranty when purchasing products on the Shop App. At the same time, users can benefit from the Samsung Rewards program, which lets users easily earn and redeem points on every purchase made through the Samsung Shop App.

“Online shopping has always been a promising avenue to reach our customers, and the increase in online shoppers in the region, including the Philippines, tells us there is merit in creating more accessible shopping platforms. As we are continuously seeking ways to improve our customer experience, our goal with the launch of the Samsung Shop App in the Philippines is to bring our products that can help elevate work and play to more Filipinos, and allow them to seamlessly discover the best personalized deals suited for their unique needs and individuality,” says Min Su Chu, President of Samsung Electronics Philippines Corporation (SEPCO).

Immersive, app-tastic shopping experiences

With Samsung Shop App, Samsung is elevating the online shopping experience for customers and fans, all from the comfort of wherever they are, in the following ways:

An optimized shopping experience on mobile devices: The Samsung Shop App will be available on both Android and iOS devices, with a mobile-optimized user interface that is user friendly, as well as a curated selection of the latest Samsung consumer electronics products available for purchase through the app, with the catalog of products available for purchase to be expanded in the months to come. In Q4 of this year, tablet users can take advantage of their larger screens for an optimized shopping experience.

Real-time order status updates: Customers who make purchases on the Samsung Shop App can view details of orders made and receive real-time delivery notifications. For all purchases, customers are entitled to free shipping.

Personalized recommendations: The Samsung Shop App will be able to offer personalized content and recommendations for Samsung products, including easy comparisons between users’ current devices and the latest models offered, as well as accessories for owned products.

Exclusive discounts for students: Students from the Philippines will be able to save big on Samsung devices with exclusive discounts and offers for purchases made through the Samsung Shop App.

Samsung Members-only benefits: Through the Members App, Samsung Members can be directed to exclusive Members-only discounts, offers, and experiential perks, along with the ability to earn additional loyalty benefits, on the Samsung Shop app. 

Exclusive in-app promotions for all: As part of the Samsung Shop App launch festivities, Samsung customers and users will be able to take advantage of a discount of ₱1,000 off with minimum spend of ₱10,000 using the code APP1KPH upon checkout. Promo is available now until December 31, 2024. 

Enjoy the latest deals on the new device releases like the Galaxy Z Flip6 and Galaxy Z Fold6 and wearables like the Galaxy Watch7 Series, Galaxy Watch Ultra, and the Galaxy Buds3 series powered by Galaxy AI. Consumer Electronic products like Bespoke AI Home Appliances, Samsung AI TVs and Smart Monitors are also up for grabs. Check out the best deals today at the Samsung Shop App.  Users can also take advantage of Flexible Payment Options: Pay in monthly installments at 0% interest up to 36 months using HSBC, Metrobank, BDO, & BPI credit cards.

Samsung Shop App is available on the Google Play Store, and the App Store. To download and install the Samsung Shop App and take advantage of the promotions on offer, please visit https://www.samsung.com/ph/apps/samsung-shop-app/, or scan the QR code to download. 

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